Refund Policy

You may cancel a subscription at any time. After cancellation, access ordinarily continues until the end of the current billing period, and you will not be charged for the next billing period once the cancellation takes effect.

Cancelling a subscription does not automatically create a refund for the current billing period.

Completed subscription periods are generally non-refundable.

A full or partial refund may be considered, as appropriate, for:

• duplicate charges;
• incorrect billing;
• unauthorized billing;
• technical errors that cause an unintended payment;
• a prolonged or material service failure that prevents reasonable use of the paid service; or
• refunds required by applicable law.

Except where required by law or expressly approved by CineLook AI, refunds are not provided on a prorated basis for unused time remaining in a subscription period.

A subscription may renew automatically where disclosed before purchase. To avoid a renewal charge, cancel before the next billing date shown for your subscription.

If you believe a renewal charge was made in error, contact CineLook AI through an official support or contact channel as soon as possible.

If CineLook AI offers a free trial in the future, no charge will be made during the trial unless the checkout clearly states otherwise. Cancel before the trial ends to avoid entering a paid subscription period where automatic conversion is disclosed.

Payments may be processed by a third-party payment provider or Merchant of Record when paid billing is enabled.

Where a Merchant of Record such as Paddle processes a transaction, that provider may handle payment processing, refunds, taxes, invoices, and related transaction administration. The provider's own terms and processing timelines may also apply.

Please contact CineLook AI through an official support or contact channel before initiating a chargeback so that a legitimate billing dispute can be reviewed. Fraudulent or abusive chargebacks may result in suspension or restriction of the associated account, subject to applicable law.

Submit a request through an official support or contact channel published on the CineLook AI website. Include:

• the email address associated with your CineLook AI account;
• the approximate transaction date;
• the subscription plan;
• the reason for the request; and
• transaction or invoice information, if available.

Do not send full card numbers or sensitive payment credentials by email or through any general contact channel.

Visit the CineLook AI home page for the current official contact options.

Approved refunds will be returned to the original payment method whenever possible. The time needed for a refund to appear depends on the payment provider, Merchant of Record, and the relevant financial institution.

Nothing in this policy limits non-waivable consumer rights under applicable law.

This policy may be revised when CineLook AI's services, billing practices, or legal obligations change. The updated policy will be posted on this page with a revised last-updated date.

CineLook AI does not currently publish a verified support email in this repository. Use only an official support or contact channel published on the CineLook AI website at the time of your request.